At the easy to use 24/7 Customer Service Center you can, regardless of the time of day or night, rent a storage unit, make a rental payment (cash, credit cards or check accepted), modify your account, check the status of your storage account or even purchase a high quality Chateau X Type lock. In short, you can do business when it is convenient for you. No appointments are ever necessary. You’ll never again be frustrated by stopping during regular business hours only to find that the office is closed because the manager is either at the bank, at lunch or out on the premises attending to other business.
There’s more. We are security fenced with an electronic access gate. This means the unwanted visitors are kept out. On top of this, we 24/7 digital surveillance cameras constantly monitoring the premises We want to know who has been in and out.
And our Rental Office is open to you (when we are there, generally between 9:00 a.m. and 5:00 p.m.). If you call us, we’ll answer between the hours of 8:00 a.m. and 10:00 p.m. (or get back to you very quickly!) We have coffee on for those colder Fall and Winter days when you need to visit your storage unit. Cold soda, cookies and candy are in the office and are Free! (You may have to visit for a moment to “earn” your freebie!)
We have a computer available for our customers who need to check their email, send a message or simply to surf the Net to find an answer to a question. We really like it when you find the time to stop in and visit.