When you log on you will be able to:
Sign on information:
For existing customers your sign on information is:
Username: First initial and last name
example: Jason Jones is JJones
(Capital JJ lowercase ones)
Password: Your 10 digit phone number
For assistance with online payments please call 815-297-7803
We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order including, but not limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number.
We collect your email address so that we can send you information about your transaction and its status. The credit card information that is collected is used strictly for billing purposes.
AAdditional Storage does not sell or share information to unrelated third parties.
All rent is due on the (1st day of the month unless noted on your rental agreement). If your unit is occupied on or after the (1st day of the month/Anniversary date), full rent is due for that month. If your unit is occupied after that day of the month no refunds will be given.