Online Payments

When you log on you will be able to:

  • View your current balance and account history
  • Make a credit card payment
  • Set up auto payments
  • See available units
  • Reserve additional units


Sign on information:

                   For existing customers your sign on information is:

                   Username: First initial and last name

                                             example: Jason Jones is JJones

                                                                    (Capital JJ lowercase ones)

                    Password: Your  gate entry code

                                                          (Last six digits of your phone number)


For assistance with online payments please call 815-297-7803

Please click link to go to our online payments

Online Privacy Policy

We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to process an online payment or reservation we ask you to provide us with information necessary to process your order including, but not limited to, name, physical address, telephone number, facsimile number, email address, company name, title, credit card number, expiration date, and storage unit number.  

We collect your email address so that we can send you information about your transaction and its status. The credit card information that is collected is used strictly for billing purposes.  


AAdditional Storage does not sell or share information to unrelated third parties. 


AAdditional Storage reserves the right, at its sole discretion, to change, modify, add or remove portions of this Online Privacy Policy at any time. Accordingly, AAdditional Storage recommends that you revisit this Online Privacy Policy from time to time to ensure that you are aware of the current privacy practices. Your continued use of the web site following any chances signfies your acceptance of these changes. 

Refund Policy

All rent is due on the (1st day of the month unless noted on your rental agreement). If your unit is occupied on or after the (1st day of the month/Anniversary date), full rent is due for that month. If your unit is occupied after that day of the month no refunds will be given.